Mental Health Nurse’s Exposure to Workplace Violence Leads to Job Stress, Which Leads to Reduced Professional Quality of Life

The results showed that during the last year, almost all nurses experienced verbal violence, and more than half experienced physical violence

Michal Itzhaki; Irit Bluvstein; Anat Peles Bortz; Hava Kostistky; Dor Bar Noy; Vivian Filshtinsky; Miriam Theilla

2018

Scholarcy highlights

  • Workplace violence toward nurses working in the hospital environment is a well-known issue worldwide
  • Almost all the nurses had experienced verbal violence in the last year and more than half had experienced physical violence in the last year
  • While the two types of violence were positively correlated with job stress, exposure to neither physical nor verbal violence was associated with compassion satisfaction and Compassion fatigue
  • Despite the high prevalence of physical and/or verbal violence directed toward them, the Professional quality of life of mental health nurses is more affected by work stress than by WPC
  • Exposure to violence increase work stress and, there is an indirect relationship between work place violence and proQOL through work stress
  • Since work stress is correlated to low efficacy, absenteeism, emotional burden, and illness, hospital managements should conduct stress reduction intervention programs focusing on the development of self-awareness of stress implications, and increasing cognitive self-control
  • We recommend that after a violent incident, the nurse’s attitudes toward the violent patient should be examined in order to examine whether the reason that exposure to WPC does not influence nurse’s Professional quality of life is due to an adjusted reaction to characteristics of work in a mental health center

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