Developing a Research Agenda for Tourism Crisis Management, Market Recovery and Communications

This article focuses on the need to develop a comprehensive research agenda for crisis management and market recovery in tourism

Jack C Carlsen; Janne J Liburd

2008

Scholarcy highlights

  • This article focuses on the need to develop a comprehensive research agenda for crisis management and market recovery in tourism
  • A review of the literature on research into risk, crisis and disaster management indicates that research has emerged on an ad hoc basis
  • Analysis of a database of over 2400 relevant references supports the need for a research agenda that will focus on crisis management and market recovery and communications, rather than prevention
  • It elaborates on research issues related to the communication during tourism crises, assessing strategies for market recovery and understanding these issues from the DMO's perspective

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