Beyond Job Attitudes: A Personality and Social Psychology Perspective on the Causes of Organizational Citizenship Behavior

On the basis of prior research on organizational citizenship behavior and a conceptually related phenomenon-volunteerism-we propose that two kinds of dispositional variables may play significant roles in OCB

Louis A. Penner

2006

Scholarcy highlights

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  • Beyond Job Attitudes: A Personality and Social Psychology Perspective on the Causes of Organizational Citizenship Behavior. It is a well-established fact that job attitudes and organizational variables are causally related to organizational citizenship behavior, but it is unlikely that they are the only causes of this important organizational behavior
  • On the basis of prior research on OCB and a conceptually related phenomenon-volunteerism-we propose that two kinds of dispositional variables may play significant roles in OCB
  • It is argued that because OCB may serve different needs or motives for different individuals, the measurement of these motives will improve the prediction of OCB
  • Data are presented to support the argument that both of the dispositional variables are related to OCB
  • Role identity and the more psychological variables mentioned earlier are integrated into a model of the causes of enduring OCB
  • The utility of this model for predicting organizational citizenship behavior and increasing the incidence of this behavior is discussed

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