Measuring trust in teams: Development and validation of a multifaceted measure of formative and reflective indicators of team trust

Measuring trust in teams: Development and validation of a multifaceted measure of formative and reflective indicators of team trust

Ana Cristina Costa; Neil Anderson

2010

Key concepts

Scholarcy highlights

  • Measuring trust in teams: Development and validation of a multifaceted measure of formative and reflective indicators of team trust
  • Trust is conceptualized as a latent variable resulting from distinct but related indicators, i.e., propensity to trust and perceived trustworthiness, which lead to indicators, i.e., behaviours cooperation and monitoring between team members
  • The instrument was tested in two different samples
  • Data attesting to the underlying factor structure, internal homogeneity, construct validity, and consensual power of agreement within teams and discriminant power across teams of the instrument are presented
  • We conclude that the scales form a parsimonious, valid, and efficient instrument to assess trust in teams
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