A wasted invitation to innovate? Creativity and innovation in tourism crisis management: A QC&IM approach

This paper introduces the QC&IM for the mapping, development and implementation of creativity and innovation-oriented crisis management and mitigation solutions

Osnat Broshi-Chen; Yoel Mansfeld

2021

Key concepts

Scholarcy highlights

  • This paper introduces the QC&IM for the mapping, development and implementation of creativity and innovation-oriented crisis management and mitigation solutions
  • The aim was to evaluate the extent of creativity and innovation involved in crisis interventions and their implications, in efforts to mitigate what was considered, and still is, Israel's most catastrophic and prolonged security-induced tourism crisis
  • This paper contributes to the literature by a novel theoretic approach that combines three realms of knowledge: creativity in tourism; innovation in tourism, and tourism crisis management
  • Destinations worldwide seeking alternative, new and ‘out-of-the-box’ solutions might benefit from implementing the model

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