Enterprise social networking usage as a moderator of the relationship between work stressors and employee creativity: A multilevel study

Based on the job demand–control–support model and communication visibility theory, this study investigates how the relationships between the perceived work stressors of employees and their creativity are moderated by team task- and relationship-oriented Enterprise social networking usage

Guanqi Ding; Hefu Liu; Qian Huang; Jibao Gu

2019

Scholarcy highlights

  • Enterprise social networking techniques have been widely adopted by organizations to provide a platform for public communication among employees
  • Based on the job demand–control–support model and communication visibility theory, this study investigates how the relationships between the perceived work stressors of employees and their creativity are moderated by team task- and relationship-oriented ESN usage
  • Results of a survey of 260 employees in 72 groups indicate that two ESN usage types differentially moderate the relationship between work stressors and employee creativity
  • Task-oriented ESN usage positively moderates the effects of the two types of stressors on employee creativity, whereas relationship-oriented ESN usage negatively moderates the relationship between hindrance stressors and employee creativity
  • Hefu Liu is a professor in School of Management at the University of Science and Technology of China. He earned his PhD degree with the University of Science and Technology of China and City University of Hong Kong. He has published in Journal of Operations Management, Decision Support Systems, Information and Management, International Journal of Operations, and Production Management, and in the academic conference ICIS, PACIS, and AMCIS
  • Qian Huang is an associate professor in School of Management at the University of Science and Technology of China. She earned her PhD degree with the University of Science and Technology of China and City University of Hong Kong. She has published in Information and Management, Information Systems Journal, and International Journal of Electronic Commerce, and in the academic conference ICIS and PACIS

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