Six-Sigma

The six-sigma program for quality improvement and control outlined in Chapter 1 has provided many hardware companies with a method of greatly increasing profits by reducing costs associated with every department in the company, and by product reliability improvements

Merton R. Hubbard

2011

Key concepts

Scholarcy highlights

  • The six-sigma program for quality improvement and control outlined in Chapter 1 has provided many hardware companies with a method of greatly increasing profits by reducing costs associated with every department in the company, and by product reliability improvements
  • The program requires that every employee be accountable for understanding and implementing six-sigma. This conflicts with Dr Deming’s principle that 85% of the quality problems are faults of the system which can be corrected only by management

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