The Effects of Values, Work Centrality, and Organizational Commitment on Organizational Citizenship Behaviors: Evidence from Turkish SMEs

The current study aims to investigate the effects of values, work centrality, and organizational commitment on organizational citizenship behaviors in small and medium-sized enterprises in Turkey

Başak Uçanok

2013

Scholarcy highlights

  • Organizational citizenship behaviors are voluntary contributions of employees not explicitly recognized by the formal reward system and are critical for sustaining organizational effectiveness
  • The current study aims to investigate the effects of values, work centrality, and organizational commitment on organizational citizenship behaviors in small and medium-sized enterprises in Turkey
  • It is predicted that work centrality, and affective and normative commitment will increase OCBs along with those values that correspond to OCBs in terms of content
  • A cross-sectional survey was employed with a convenience sample of 277 SME employees
  • Data were collected in the midst of the 2008 global financial crisis, which allowed for elaboration on the dynamics of OCBs under difficult periods
  • The analyses revealed that affective commitment and normative commitment were strong predictors of OCBs
  • Findings and suggestions for future research are discussed in light of recent Organizational citizenship behaviors literature and a general HRD perspective

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